Bilingual Consumer Lending Specialist — Spanish a Plus

Advance America, Cash Advance Centers, Inc.; Joplin (MO); On-site; USD 36,000 - 48,000; Full time

Job summary

Advance America in Joplin, Missouri is seeking a Consumer Lending Sales Specialist to drive customer acquisition and deliver exceptional service. You will manage a growing loan portfolio, educate customers on terms, and build lasting relationships in a fast-paced branch environment.

The role emphasizes sales targets, compliance with federal/state regulations, and teamwork to support branch success. Prior sales or customer service experience is preferred; bilingual abilities are a plus.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required, or equivalent experience.
• Ability to read, write, evaluate, and apply complex information; excellent numeracy and communication skills.

Responsibilities

• Drive customer acquisition through storefront and online channels using sales tools and marketing techniques.
• Deliver exceptional customer service while managing a growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Follow Loss Prevention standards and ensure compliance with policies and regulations.

Skills

Customer Service

Sales

Communication

Cash Handling

Bilingual Spanish

Education

High School Diploma

Some College Preferred

Job description

Advance America in Joplin, Missouri is seeking a Consumer Lending Sales Specialist to drive customer acquisition and deliver exceptional service. You will manage a growing loan portfolio, educate customers on terms, and build lasting relationships in a fast-paced branch environment.

The role emphasizes sales targets, compliance with federal/state regulations, and teamwork to support branch success. Prior sales or customer service experience is preferred; bilingual abilities are a plus.