Bilingual Consumer Lending Specialist – Sales & Service

Purpose Financial; Joplin (MO); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health/Life Benefits

401(k) Savings Plan with Company Match

Paid Parental Leave

Company Paid Holidays

Paid Time Off including Volunteer Time

Tuition Reimbursement

Business Casual Environment

Rewards & Recognition Program

Employee Assistance Program

Job summary

Advance America in Joplin, MO is seeking a Consumer Lending Sales Specialist to deliver exceptional customer service while achieving branch sales goals. In this hands-on role you will drive customer acquisition through storefront and online channels, educate customers on loan terms, manage a growing loan portfolio, and collaborate with team members to meet branch objectives and regulatory requirements.

The ideal candidate has a High School Diploma, sales or customer service experience, strong

Qualifications

• High School Diploma or equivalent required; some college preferred.

Responsibilities

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques.
• Deliver exceptional customer experience while managing growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and purpose while building trust with customers and staff.

Skills

Customer service

Sales

Communication

Relationship building

Education

High School Diploma

Job description

Advance America in Joplin, MO is seeking a Consumer Lending Sales Specialist to deliver exceptional customer service while achieving branch sales goals. In this hands-on role you will drive customer acquisition through storefront and online channels, educate customers on loan terms, manage a growing loan portfolio, and collaborate with team members to meet branch objectives and regulatory requirements.

The ideal candidate has a High School Diploma, sales or customer service experience, strong