Bilingual Consumer Lending Sales Pro

Advance America, Cash Advance Centers, Inc.; Grandview (MO); On-site; USD 32,000 - 45,000; Full time

Job summary

Advance America, Cash Advance Centers, Inc. is seeking a Consumer Lending Sales Specialist in Grandview, MO. This full-time role emphasizes customer service and sales goals, including presenting tailored financial solutions and managing the loan lifecycle.

Bi-lingual Spanish is a plus, and the job requires adherence to regulations and strong teamwork. The position offers growth within a nationally recognized financial services company with over 800 locations, a focus on delivering exceptional

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required; 1 year in related areas preferred.
• Strong math, cash handling, and compliance awareness.

Responsibilities

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques
• Deliver exceptional customer experience while managing growing consumer loan portfolio
• Present tailored financial solutions aligned with customer goals and needs
• Build and maintain strong customer relationships throughout the loan lifecycle
• Educate customers on loan terms, conditions, and product features
• Execute and track community marketing initiatives to generate growth
• Demonstrate company core values and purpose while building trust with customers and staff
• Support branch financial objectives and performance metrics
• Maintain strict adherence to company policies, state and federal regulations
• Ensure accurate cash controls and security procedures
• Maintain precise customer documentation and transaction records
• Conduct and document collection activities
• Follow Loss Prevention (LP) Standards
• Foster a positive team environment while supporting colleagues to enhance customer experience
• Actively participate in branch initiatives and contribute to overall branch success through collaborative teamwork

Skills

Sales experience

Customer service

Communication

Math skills

Cash handling

Spanish language (basic)

Education

High School Diploma or equivalent

Some college preferred

Tools

POS systems

CRM

Microsoft Excel

Job description

Advance America, Cash Advance Centers, Inc. is seeking a Consumer Lending Sales Specialist in Grandview, MO. This full-time role emphasizes customer service and sales goals, including presenting tailored financial solutions and managing the loan lifecycle.

Bi-lingual Spanish is a plus, and the job requires adherence to regulations and strong teamwork. The position offers growth within a nationally recognized financial services company with over 800 locations, a focus on delivering exceptional