Bilingual Consumer Lending Sales Strategist

Advance America, Cash Advance Centers, Inc.; Fort Wayne (IN); In loco; USD 30.000 - 42.000; Tempo pieno

Descrizione del lavoro

Advance America, Cash Advance Centers, Inc. is seeking a Consumer Lending Sales Specialist (Full Time) in the Fort Wayne area. The role emphasizes customer service, sales performance, and adherence to regulations while growing the loan portfolio.

The CLSS will drive customer acquisition through storefront and online channels, present tailored financial solutions, and build lasting customer relationships. A bilingual Spanish skill is a plus and HS diploma is required.

Competenze

• High school diploma or equivalent is required; some college preferred.
• Sales and/or customer service experience is required, or equivalent.
• One year of experience in sales, retail, banking, or collections is preferred.

Mansioni

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques.
• Deliver exceptional customer experience while managing growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and purpose while building trust with customers and staff.
• Support branch financial objectives and performance metrics.
• Maintain strict adherence to company policies, state and federal regulations.
• Ensure accurate cash controls and security procedures.
• Maintain precise customer documentation and transaction records.
• Conduct and document collection activities.
• Follow Loss Prevention (LP) Standards.
• Foster a positive team environment while supporting colleagues to enhance customer experience.
• Actively participate in branch initiatives and contribute to overall branch success through collaborative teamwork.

Conoscenze

Sales

Customer service

Bilingual Spanish

Formazione

High School Diploma or equivalent

Some college preferred

Descrizione del lavoro

Advance America, Cash Advance Centers, Inc. is seeking a Consumer Lending Sales Specialist (Full Time) in the Fort Wayne area. The role emphasizes customer service, sales performance, and adherence to regulations while growing the loan portfolio.

The CLSS will drive customer acquisition through storefront and online channels, present tailored financial solutions, and build lasting customer relationships. A bilingual Spanish skill is a plus and HS diploma is required.