Bilingual Consumer Lending & Sales Specialist

Advance America, Cash Advance Centers, Inc.; Lafayette (IN); On-site; USD 35,000 - 52,000; Full time

Job summary

Advance America, Cash Advance Centers, Inc. is seeking a Consumer Lending Sales Specialist to join our Lafayette, IN branch. This full-time role emphasizes customer service, sales performance, and regulatory compliance while helping clients find suitable loan options.

The position requires a high school diploma or equivalent, with preferred college coursework and prior sales or customer service experience. Bilingual Spanish is a plus, and occasional travel may be needed to support branch goals.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required, or equivalent experience.
• One year of experience in sales, retail, banking, or collections is preferred.
• Strong math skills, including cash handling and basic arithmetic.
• Professional verbal communication by phone and in person; ability to read and write clearly.

Responsibilities

• Drive customer acquisition through storefront and online channels using sales tools and marketing techniques.
• Deliver exceptional customer experience while managing a growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and purpose while building trust with customers and staff.

Skills

Sales experience

Customer service

Bilingual Spanish

Strong math skills

Education

High School Diploma or equivalent

Some college preferred

Job description

Advance America, Cash Advance Centers, Inc. is seeking a Consumer Lending Sales Specialist to join our Lafayette, IN branch. This full-time role emphasizes customer service, sales performance, and regulatory compliance while helping clients find suitable loan options.

The position requires a high school diploma or equivalent, with preferred college coursework and prior sales or customer service experience. Bilingual Spanish is a plus, and occasional travel may be needed to support branch goals.