Bilingual Consumer Lending Sales Specialist

Advance America, Cash Advance Centers, Inc.; Alabama, United States, Northern America, Americas; Hybrid; USD 35,000 - 55,000; Full time

Benefits offered by this job

Bi-lingual Spanish a plus

Job summary

Advance America, a national licensed financial services company, is seeking a Consumer Lending Sales Specialist (Full Time) at our Alabama branch. You will drive customer acquisition, deliver exceptional service, and meet branch sales goals while ensuring compliance with state and federal regulations.

The role requires strong communication, math skills, and the ability to build relationships throughout the loan lifecycle.

Qualifications

• High School Diploma or equivalent required; some college preferred.
• Sales and/or customer service experience required, or equivalent.
• One year of experience in sales, retail, banking, or collections preferred.
• Strong math skills and professional verbal communication by phone and in person.
• Ability to read, write, evaluate, and apply complex information; follow laws and policies.

Responsibilities

• Drive customer acquisition through storefront and online channels.
• Deliver exceptional customer experience while managing loan portfolio.
• Present tailored financial solutions aligned with customer goals.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and purpose while building trust with customers and staff.
• Maintain strict adherence to company policies, state and federal regulations.
• Ensure accurate cash controls and security procedures.
• Maintain precise customer documentation and transaction records.
• Conduct and document collection activities.
• Follow Loss Prevention (LP) Standards.
• Foster a positive team environment while supporting colleagues to enhance customer experience.
• Actively participate in branch initiatives and contribute to overall branch success.

Skills

Customer service

Sales

Marketing

Communication

Relationship building

Education

High School Diploma or equivalent

Some college preferred

Job description

Advance America, a national licensed financial services company, is seeking a Consumer Lending Sales Specialist (Full Time) at our Alabama branch. You will drive customer acquisition, deliver exceptional service, and meet branch sales goals while ensuring compliance with state and federal regulations.

The role requires strong communication, math skills, and the ability to build relationships throughout the loan lifecycle.