Bilingual Consumer Lending Sales Specialist

Advance America, Cash Advance Centers, Inc.; Lansing (MI); On-site; USD 35,000 - 52,000; Full time

Job summary

Advance America, a nationwide licensed financial services company, seeks a Consumer Lending Sales Specialist to drive customer acquisition and deliver outstanding service at our Lansing branch. The CLSS is a full-time, in-branch role focused on meeting sales goals while ensuring compliance with federal and state regulations.

Successful candidates bring strong communication, math skills, and a passion for helping customers access responsible short-term credit.

Qualifications

• High school diploma or equivalent required; some college preferred.
• Sales or customer service experience required.
• Bi-lingual Spanish is a plus.

Responsibilities

• Drive customer acquisition through storefront and online channels using effective sales tools and marketing techniques.
• Deliver exceptional customer experience while managing growing consumer loan portfolio.
• Present tailored financial solutions aligned with customer goals and needs.
• Build and maintain strong customer relationships throughout the loan lifecycle.
• Educate customers on loan terms, conditions, and product features.
• Execute and track community marketing initiatives to generate growth.
• Demonstrate company core values and purpose while building trust with customers and staff.

Skills

Sales

Customer service

Marketing

Communication

POS systems

Education

High School Diploma or equivalent

Tools

POS systems

Job description

Advance America, a nationwide licensed financial services company, seeks a Consumer Lending Sales Specialist to drive customer acquisition and deliver outstanding service at our Lansing branch. The CLSS is a full-time, in-branch role focused on meeting sales goals while ensuring compliance with federal and state regulations.

Successful candidates bring strong communication, math skills, and a passion for helping customers access responsible short-term credit.