Bilingual Community Resource Liaison

Dakin Humane Society; Springfield (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Sign-on Bonus

Job summary

Dakin Humane Society is seeking a Community Resource Coordinator to connect pets with people through trusted community partnerships. You will work with local organizations, clinics, and internal teams to make services accessible and relevant to the neighborhoods we serve.

Fluency in English and Spanish and comfort with both people and animals are essential. You will recruit volunteers, track outreach data, and handle multiple projects with empathy and professionalism.

Qualifications

• Fluent in English and Spanish (reading, speaking, and writing)
• Strong communication and interpersonal skills
• Comfortable working with people, pets, and data
• Able to manage multiple projects and volunteers

Responsibilities

• Build relationships with community organizations and local leaders
• Collaborate with staff to bring clinics, resources, and outreach to the community
• Listen to pet owners, collect feedback, and help remove barriers to care
• Recruit and support community outreach volunteers
• Track data and help improve future outreach
• Represent Dakin with professionalism and empathy, even in challenging situations

Job description

Dakin Humane Society is seeking a Community Resource Coordinator to connect pets with people through trusted community partnerships. You will work with local organizations, clinics, and internal teams to make services accessible and relevant to the neighborhoods we serve.

Fluency in English and Spanish and comfort with both people and animals are essential. You will recruit volunteers, track outreach data, and handle multiple projects with empathy and professionalism.