Community Resource Coordinator (Bilingual English/Spanish required)

Dakin Humane Society; Springfield (MA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Sign-on Bonus

Job summary

Dakin Humane Society is seeking a Community Resource Coordinator to connect pets with people through trusted community partnerships. You will work with local organizations, clinics, and internal teams to make services accessible and relevant to the neighborhoods we serve.

Fluency in English and Spanish and comfort with both people and animals are essential. You will recruit volunteers, track outreach data, and handle multiple projects with empathy and professionalism.

Qualifications

• Fluent in English and Spanish (reading, speaking, and writing)
• Strong communication and interpersonal skills
• Comfortable working with people, pets, and data
• Able to manage multiple projects and volunteers

Responsibilities

• Build relationships with community organizations and local leaders
• Collaborate with staff to bring clinics, resources, and outreach to the community
• Listen to pet owners, collect feedback, and help remove barriers to care
• Recruit and support community outreach volunteers
• Track data and help improve future outreach
• Represent Dakin with professionalism and empathy, even in challenging situations

Job description

Dakin Humane Society is looking for a Community Resource Coordinator! Someone who understands that helping pets means helping people, that trust is built through connection, and that sometimes the most important meetings happen within the neighborhoods we serve.

This job is about connecting people, programs, and partners, working side by side with community organizations, local leaders, and Dakin’s internal teams to make sure our services are accessible, relevant, and reaching the people and pets who need them most.

If you’re bilingual (English/Spanish), people-smart, animal-comfortable, data-capable, and can switch from heartfelt conversation to spreadsheet without breaking a sweat, keep reading!

Your Mission (Should you choose to accept it):

• Build strong relationships with community organizations, social service partners, and local leaders.
• Collaborate with Dakin staff to bring clinics, resources, and outreach into the community.
• Listen to pet owners, collect feedback, and help remove barriers to care.
• Recruit and support community outreach volunteers.
• Track data, spot trends, and help us do better next time.
• Step in calmly for the occasional complex or emotional situation.
• Represent Dakin with professionalism, kindness, and patience (even when things get a little chaotic).

You’ll Fit Right In If You:

• Are fluent in English and Spanish (reading, speaking, and writing)
• Like people, animals, and solving problems (sometimes all at once).
• Can juggle multiple projects without dropping the ball…or the dog food.
• Are collaborative, flexible, and steady under pressure.
• Are comfortable with animals, computers, and real-world messiness.
• Experience with cats and dogs is a plus. A sense of humor helps a lot.

Schedule:

Full-time Monday – Friday(Evening hours and weekend days on occasion).

Pay:

Starting at $20.00/hour

Sign-On Bonus!

Bilingual English/Spanish candidates who apply to Dakin will receive a $500 bonus if they are hired and after they successfully reach 90 days of employment. Bilingual candidates must be fluent in both written and verbal communication to qualify for this bonus.