Bilingual Community Manager — Part Time (Resident Relations)

ADP, Inc.; San Antonio (TX); On-site; USD 36,000 - 39,000; Part time

Job summary

Horizon Land Management in San Antonio, TX is seeking a bilingual Part Time Community Manager to oversee daily operations within their property and act as a liaison between residents and the company.

The role involves collecting rent, processing leases, issuing notices, coordinating maintenance and contractors, handling evictions, and ensuring resident satisfaction through strong communication and organization. Familiarity with rent software and office suites is preferred.

Qualifications

• Proficiency in Microsoft Office Suite.
• Ability to learn and be proficient with operations system.
• Proficiency in using computer software.
• Excellent organizational skills and attention to detail.
• Excellent written and verbal communication skills.
• Familiarity of Fair Housing laws in assigned state and county.
• Excellent customer service and interpersonal skills.
• Self motivated.
• Comfortable being hands on and being on your feet.

Responsibilities

• Collect rent payments and prepare payments for deposits.
• Processes and issues lease documentation for new residents.
• Provides park rules, and other community literature to new residents.
• Issues notices including, but not limited to Late Notices, Balance Notices or other legally required notices.
• Prepare court documents, agent for court, file eviction papers and oversee eviction proceedings for delinquent accounts.
• Enforce rules, issue violations, and ensure violations are remedied in a timely manner.
• Complete and upload all prospect cards and information into rent software
• Follow up with prospective clients via phone and email.
• Process tenant applications and enter prospect information into tracking system.
• Run background checks on new residents.
• Show prospective residents’ homes available for sale.
• Address resident issues, record resident comments and seek to settle all non-monetary issues.
• Keep Manager apprised of appropriate resident relations information.
• Provide feedback and recommend improvements to assigned community.
• Act as the onsite contact for most 3rd party contractors, and applicants
• Oversee maintenance function and ensure the park is adequately maintained by ensuring all park infrastructure, common area, and homes are well maintained.
• Performs other related duties as assigned.

Skills

Microsoft Office Suite

Operations software

Computer software

Organizational skills

Written and verbal communication

Fair Housing knowledge

Customer service

Self-motivated

Hands-on/standing

Job description

Horizon Land Management in San Antonio, TX is seeking a bilingual Part Time Community Manager to oversee daily operations within their property and act as a liaison between residents and the company.

The role involves collecting rent, processing leases, issuing notices, coordinating maintenance and contractors, handling evictions, and ensuring resident satisfaction through strong communication and organization. Familiarity with rent software and office suites is preferred.