Bilingual Community Health Navigator

HOPE Family Health Services; Westmoreland (TN); Presencial; USD 25.000 - 34.000; Jornada completa

Descripción de la vacante

HOPE Family Health Services is seeking a Community Health Worker to help patients access HOPE services and navigate community resources. The CHW communicates with patients and care teams, identifies barriers to care, coordinates follow-up, and documents services accurately.

Depending on the assignment, the CHW may focus on medical or behavioral health support, language access, referrals, outreach, or connecting patients with resources such as food, housing, financial assistance, and

Formación

• Fluency in English and Spanish to interpret at medical appointments
• Clear, respectful communication with patients and families
• Ability to organize tasks and use good judgment about escalation

Responsabilidades

• Build trusting relationships with patients and families; support patient self-advocacy
• Contact patients by phone, message, or in person; relay information to care team
• Help patients understand appointments, care plans, and next steps; reinforce education
• Identify barriers to care (transportation, insurance, cost, language, housing) and connect to HOPE resources
• Coordinate with medical and behavioral health teams and external partners for continuity of care
• Maintain timely, accurate records in the electronic health record while protecting privacy
• Participate in team meetings, training, and quality improvement activities

Conocimientos

Bilingual English/Spanish

Effective communication

Community outreach

Educación

High school diploma or equivalent

Herramientas

EHR software

Descripción del empleo

HOPE Family Health Services is seeking a Community Health Worker to help patients access HOPE services and navigate community resources. The CHW communicates with patients and care teams, identifies barriers to care, coordinates follow-up, and documents services accurately.

Depending on the assignment, the CHW may focus on medical or behavioral health support, language access, referrals, outreach, or connecting patients with resources such as food, housing, financial assistance, and