Bilingual Community Development & Pre-Planning Advisor

NorthStar Memorial Group; Dallas (TX); On-site; USD 48,000 - 72,000; Full time

Job summary

NorthStar Memorial Group is seeking a Bilingual (Mandarin/Korean) Community Development Advisor at Restland Funeral Home, Cemetery and Crematory in Dallas, TX for Pre-Need Planning of Cemetery & Funeral Services. The role focuses on educating families, building trust, and guiding preplanning decisions with compassion and professionalism.

The position involves developing relationships with community organizations, leading educational seminars, and coordinating appointments while maintaining

Qualifications

• High school diploma or equivalent is required.
• Strong organizational skills and attention to detail are essential.
• Ability to manage time independently and stay disciplined in daily prospecting.
• Willingness to learn federal, state, and local cemetery and funeral regulations.

Responsibilities

• Build relationships with churches, civic groups, veteran organizations, hospice partners, senior living communities, and other local groups.
• Schedule and conduct educational preplanning seminars.
• Set appointments and guide families through personalized preplanning and product presentations.
• Provide professional and welcoming park tours.
• Prospect daily through seminars, web leads, file reviews, events, and community outreach.
• Schedule 10–12 qualified pre-need appointments per week and track activity in CRM.
• Respond to inquiries and follow up professionally.
• Maintain accurate contract paperwork and documentation.
• Track performance metrics and refine approach.
• Stay current on veteran and Social Security benefits and end-of-life planning considerations.
• Deliver high-quality service with a positive attitude and proactive mindset.
• Participate in ongoing training with sales and regional leadership.

Skills

Organizational skills

Time management

Attention to detail

Regulatory comprehension

Education

High school diploma or equivalent

Job description

NorthStar Memorial Group is seeking a Bilingual (Mandarin/Korean) Community Development Advisor at Restland Funeral Home, Cemetery and Crematory in Dallas, TX for Pre-Need Planning of Cemetery & Funeral Services. The role focuses on educating families, building trust, and guiding preplanning decisions with compassion and professionalism.

The position involves developing relationships with community organizations, leading educational seminars, and coordinating appointments while maintaining