Bilingual Community Preplanning Advisor

NorthStar Memorial Group; Thonotosassa (FL); In loco; USD 52.000 - 76.000; Tempo pieno

Descrizione del lavoro

NorthStar Memorial Group is seeking a Bilingual (Spanish) Community Development Advisor at Sunset Funeral Home and Memory Gardens in Thonotosassa, FL to educate families on pre-need cemetery and funeral planning and build trust through community outreach.

You’ll develop relationships with churches and local groups, conduct seminars, schedule 10–12 pre-need appointments weekly, and guide families through personalized plan options, while maintaining CRM records and paperwork with professionalism

Competenze

• A high school diploma or equivalent.
• A valid driver's license and reliable transportation.
• A satisfactory driving record.
• Working knowledge (or willingness to quickly learn) federal, state, and local regulations related to the cemetery and funeral profession.
• Strong organizational skills and attention to detail.
• The ability to manage your time independently and stay disciplined in daily prospecting.
• Bilingual Spanish Preferred.

Mansioni

• Build meaningful relationships with churches, civic groups, veteran organizations, hospice partners, senior living communities, and other local organizations.
• Schedule and conduct educational preplanning seminars in alignment with NorthStar Memorial Group's established program.
• Confidently set appointments and guide families through personalized preplanning and product presentations.
• Provide professional and welcoming park tours.
• Prospect daily through a variety of methods including seminars, company provided web leads, file reviews, outside events, and community outreach.
• Schedule 10-12 qualified pre-need appointments per week and track all activity in CRM.
• Respond to phone inquiries and follow up consistently and professionally.
• Maintain accurate, timely contract paperwork and required documentation.
• Track your performance metrics and continuously refine your approach.
• Stay current on veteran benefits, Social Security benefits, and other end-of-life planning considerations.
• Deliver world-class service with a positive attitude and a "whatever it takes" mindset.
• Participate in ongoing training with sales and regional leadership.

Conoscenze

Relationship-building

Time management

Organizational skills

Prospecting

Bilingual Spanish

Formazione

High school diploma

Strumenti

CRM

Descrizione del lavoro

NorthStar Memorial Group is seeking a Bilingual (Spanish) Community Development Advisor at Sunset Funeral Home and Memory Gardens in Thonotosassa, FL to educate families on pre-need cemetery and funeral planning and build trust through community outreach.

You’ll develop relationships with churches and local groups, conduct seminars, schedule 10–12 pre-need appointments weekly, and guide families through personalized plan options, while maintaining CRM records and paperwork with professionalism