Bilingual Communications Operator — Hospital Desk & Paging

RWJBarnabas Health; Mountainside (NJ); On-site; USD 24,000 - 29,000; Full time

Benefits offered by this job

PTO

Medical Insurance

Dental Insurance

Vision Insurance

Retirement Plans

Disability Insurance

Life Insurance

Tuition Reimbursement

HSA/FSA

Wellness Programs

Voluntary Benefits

Partner Discounts

Job summary

RWJBarnabas Health in Mountainside, NJ is seeking a Communications Operator fluent in English and Spanish to manage the hospital's telephone console, paging system, and daily communications with patients, visitors, physicians, staff and departments.

The role supports accurate information, courteous service, and adherence to hospital policies while handling multiple calls in a fast-paced environment. Day shift, 40 hours per week; HS diploma required.

Qualifications

• High School Diploma or equivalent required.
• Fluent in English and Spanish strongly preferred.
• Previous telephone operator experience preferred, but strong communication and customer service skills with willingness to learn will be considered.

Responsibilities

• Provide telephone console coverage and answer calls promptly and courteously.
• Relay calls to individuals and departments throughout the hospital.
• Operate the public address paging system and make authorized announcements.
• Answer routine questions per hospital policies and refer questions as needed.
• Review daily schedules to provide accurate information.
• Maintain and update the alphanumeric employee listing monthly.
• Familiarize with internal and external disaster plans.
• Perform miscellaneous communications, clerical, and receptionist duties.
• Support other communication-related duties as assigned by management.

Skills

Bilingual EN/ES

Telephone operator

Customer service

Education

High School Diploma or equivalent

Job description

RWJBarnabas Health in Mountainside, NJ is seeking a Communications Operator fluent in English and Spanish to manage the hospital's telephone console, paging system, and daily communications with patients, visitors, physicians, staff and departments.

The role supports accurate information, courteous service, and adherence to hospital policies while handling multiple calls in a fast-paced environment. Day shift, 40 hours per week; HS diploma required.