Bilingual Collections Specialist — English/Spanish

MCI; Savannah (GA); Presencial; USD 30 000 - 45 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Paid Time Off

Health Benefits

Career Growth

Paid Training

Resumo da oferta

A leading Business Process Outsourcing company is seeking a Call Center Collections Representative in Savannah, GA. You will be responsible for contacting customers about overdue accounts and negotiating payment arrangements. Ideal candidates are fluent in English and Spanish, possess strong negotiation skills, and have experience in collections or customer service. Competitive benefits and a focus on employee recognition are offered.

Qualificações

• Must be 18 years or older.
• Fluent in English and Spanish.
• Must possess strong negotiation and conflict resolution skills.
• Previous experience in collections or customer service preferred.

Responsabilidades

• Contact customers regarding overdue accounts via phone and email.
• Negotiate payment arrangements and settlements.
• Update account information and payment statuses.
• Follow up on broken promises and missed payments.

Conhecimentos

Fluent in English

Fluent in Spanish

Strong negotiation skills

Conflict resolution skills

Formação académica

High school diploma or GED

Descrição da oferta de emprego

A leading Business Process Outsourcing company is seeking a Call Center Collections Representative in Savannah, GA. You will be responsible for contacting customers about overdue accounts and negotiating payment arrangements. Ideal candidates are fluent in English and Spanish, possess strong negotiation skills, and have experience in collections or customer service. Competitive benefits and a focus on employee recognition are offered.