Bilingual Collections Specialist | Debt Recovery & Plans

Royal Furniture Company; Memphis (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Life insurance

Employee discount

Job summary

Royal Furniture Company in East Memphis is seeking an experienced consumer debt collector to contact debtors by phone, perform skip tracing, set up payment plans, and prepare accounts for potential legal action when necessary. The role requires previous collections experience, bilingual abilities, knowledge of FDCPA, and proven professionalism in written and oral communication.

We offer a competitive base salary plus commission and a comprehensive benefits package.

Qualifications

• Previous collections experience.
• Bilingual.
• Knowledge of FDCPA.
• Experience with judicial attachments/repossession.
• Experience initiating garnishment proceedings.
• Ability to meet or exceed predetermined goals.
• Professional communication skills, both orally and in writing.
• Detail oriented with excellent organization and follow up skills.
• Regular attendance is required.

Responsibilities

• Contact debtors by phone and perform skip tracing.
• Set up payment plans and process accounts for legal action when necessary.

Skills

Bilingual

Knowledge of FDCPA

Debt collection

Communication skills

Detail oriented

Job description

Royal Furniture Company in East Memphis is seeking an experienced consumer debt collector to contact debtors by phone, perform skip tracing, set up payment plans, and prepare accounts for potential legal action when necessary. The role requires previous collections experience, bilingual abilities, knowledge of FDCPA, and proven professionalism in written and oral communication.

We offer a competitive base salary plus commission and a comprehensive benefits package.