Bilingual Collections Specialist

Royal Furniture Co; Memphis (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Health savings account

Life insurance

Employee discount

Paid vacation

Holiday pay

Job summary

Royal Furniture Company is seeking an experienced consumer debt collector to join our team at our East Memphis corporate office. You will contact debtors by phone, perform skip tracing, set up payment plans, and process accounts for potential legal action.

The role is full-time with a base plus commission, offering a comprehensive benefits package and opportunities for advancement. Required: prior collections experience, bilingual abilities, knowledge of FDCPA, and excellent written and oral

Qualifications

• Previous consumer debt collection experience.
• Bilingual proficiency.
• Knowledge of the FDCPA.
• Experience with attachments/repossession.
• Experience initiating garnishments.
• Ability to meet or exceed goals.
• Strong verbal and written communication skills.
• Detail oriented with follow-up skills.
• Regular attendance is required.

Responsibilities

• Contact debtors by phone; perform skip tracing; set up payment plans; process accounts for potential legal action when needed.

Skills

Bilingual

Professional communication

Detail oriented

Goal oriented

Regular attendance

Tools

Skip tracing

Garnishment proceedings

Judicial attachments/repossession

Job description

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

At Royal Furniture we take pride in bringing our customers the most incredible values in furniture, appliances, and mattresses. Royal has been family owned and operated since 1946. Now in our third generation of leadership, we've mastered the art of buying big and passing the savings on to our customers.

Royal Furniture is seeking an experienced consumer debt collector to join our team at our corporate office in East Memphis! Responsibilities include contacting debtors by phone, skip tracing, setting up payment plans, and processing accounts for legal action when necessary.

Pay will start out at $15/hr for the first two months while training, and then $11/hr + commission thereafter.

Requirements

• Previous collections experience
• Bilingual
• Knowledge of FDCPA.
• Experience with judicial attachments/repossession
• Experience initiating garnishment proceedings
• Ability to meet or exceed predetermined goals.
• Professional communication skills, both orally and in writing
• Detail oriented with excellent organization and follow up skills.
• Regular attendance is required

What we offer

• A competitive salary – base plus commission
• A comprehensive benefit package, including medical, dental, vision, life insurance, paid vacation, holiday pay, and 401(k).

Royal Furniture Company is an Equal Opportunity Employer.

Job Type: Full-time

Salary: $35,000.00 - $45,000.00 per year

Benefits

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Royal Furniture Company is an Equal Opportunity Employer