Bilingual Collections Specialist

Royal Furniture Company; Memphis (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Health insurance

Paid time off

Vision insurance

Life insurance

Employee discount

Job summary

Royal Furniture Company in East Memphis is seeking an experienced consumer debt collector to contact debtors by phone, perform skip tracing, set up payment plans, and prepare accounts for potential legal action when necessary. The role requires previous collections experience, bilingual abilities, knowledge of FDCPA, and proven professionalism in written and oral communication.

We offer a competitive base salary plus commission and a comprehensive benefits package.

Qualifications

• Previous collections experience.
• Bilingual.
• Knowledge of FDCPA.
• Experience with judicial attachments/repossession.
• Experience initiating garnishment proceedings.
• Ability to meet or exceed predetermined goals.
• Professional communication skills, both orally and in writing.
• Detail oriented with excellent organization and follow up skills.
• Regular attendance is required.

Responsibilities

• Contact debtors by phone and perform skip tracing.
• Set up payment plans and process accounts for legal action when necessary.

Skills

Bilingual

Knowledge of FDCPA

Debt collection

Communication skills

Detail oriented

Job description

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

At Royal Furniture we take pride in bringing our customers the most incredible values in furniture, appliances, and mattresses. Royal has been family owned and operated since 1946. Now in our third generation of leadership, we've mastered the art of buying big and passing the savings on to our customers.

Royal Furniture is seeking an experienced consumer debt collector to join our team at our corporate office in East Memphis! Responsibilities include contacting debtors by phone, skip tracing, setting up payment plans, and processing accounts for legal action when necessary.

Pay will start out at $15/hr for the first two months while training, and then $11/hr + commission thereafter.

Requirements:

• Previous collections experience
• Bilingual
• Knowledge of FDCPA.
• Experience with judicial attachments/repossession
• Experience initiating garnishment proceedings
• Ability to meet or exceed predetermined goals.
• Professional communication skills, both orally and in writing
• Detail oriented with excellent organization and follow up skills.
• Regular attendance is required

What we offer:

• A competitive salary – base plus commission
• A comprehensive benefit package, including medical, dental, vision, life insurance, paid vacation, holiday pay, and 401(k).

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Vision insurance

Royal Furniture Company is an Equal Opportunity Employer.

Job Type: Full-time

Salary: $35,000.00 - $45,000.00 per year

Royal Furniture Company is an Equal Opportunity Employer