Collections Specialist

Royal Furniture Co; Memphis (TN); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

401(k)

Dental insurance

Employee discounts

Health insurance

Paid time off

Vision insurance

Wellness resources

Health savings account

Life insurance

Job summary

Royal Furniture Co. is seeking an experienced consumer debt collector for our East Memphis corporate office. Responsibilities include calling debtors, skip tracing, arranging payment plans, and pursuing accounts for legal action when required.

Starting pay is $15/hr during training, then $11/hr plus commission thereafter; full-time with a comprehensive benefits package. Equal opportunity employer and prior collections experience preferred.

Qualifications

• Must have prior collections experience and knowledge of FDCPA.
• Experience with garnishment proceedings and judicial attachments.
• Excellent written and verbal communication skills.
• Detail oriented with strong organization and follow-up.
• Regular attendance and reliability are required.

Responsibilities

• Contact debtors by phone to collect on accounts.
• Perform skip tracing and locate debtors.
• Set up payment plans and negotiate settlements.
• Process accounts for potential legal action when needed.

Skills

Collections experience

FDCPA knowledge

Garnishment proceedings

Judicial attachments

Communication skills

Attention to detail

Attendance reliability

Job description

Benefits:

• 401(k)
• Dental insurance
• Employee discounts
• Health insurance
• Paid time off
• Vision insurance
• Wellness resources

At Royal Furniture we take pride in bringing our customers the most incredible values in furniture, appliances, and mattresses. Royal has been family owned and operated since 1946. Now in our third generation of leadership, we've mastered the art of buying big and passing the savings on to our customers.

Royal Furniture is seeking an experienced consumer debt collector to join our team at our corporate office in East Memphis! Responsibilities include contacting debtors by phone, skip tracing, setting up payment plans, and processing accounts for legal action when necessary.

Pay will start out at $15/hr for the first two months while training, and then $11/hr + commission thereafter.

Requirements:

• Previous collections experience
• Knowledge of FDCPA.
• Experience with judicial attachments/repossession
• Experience initiating garnishment proceedingsAbility to meet or exceed predetermined goals.
• Professional communication skills, both orally and in writing
• Detail oriented with excellent organization and follow up skills.
• Regular attendance is required

Must pass a drug and background screen.

What we offer:

• A competitive salary - base plus commission
• A comprehensive benefit package, including medical, dental, vision, life insurance, paid vacation, holiday pay, and 401(k).

Royal Furniture Company is an Equal Opportunity Employer.

Job Type: Full-time

Salary: $35,000.00 - $45,000.00 per year

Benefits:

• 401(k)
• Dental insurance
• Employee discount
• Health insurance
• Health savings account
• Life insurance
• Vision insurance