Bilingual Collections Call Specialist

Perdue Brandon Fielder Collins & Mott, LLP; Lubbock (TX); On-site; USD 30,000 - 36,000; Full time

Job summary

Perdue Brandon Fielder Collins & Mott, LLP in Lubbock, Texas, is seeking a Call Center Representative for our Collections Department. The role involves assisting in the collection of delinquent fines and fees through various communication methods. Candidates should have a High School diploma and previous office experience is preferred.

This position offers a competitive pay rate of $15.00/hour and expects the employee to handle a high volume of calls while meeting production objectives, demonstrating strong communication and organizational skills.

Qualifications

• Previous office experience preferred.
• Experience in a law office, collections, or tax office preferred.
• Customer service experience preferred.

Responsibilities

• Receive a high volume of inbound phone calls.
• Make outbound calls to account owners.
• Track correspondence in account management system.
• Research owner contact information as needed.
• Meet daily, weekly, and monthly production objectives.
• Be accountable for call quality and attendance.

Skills

Communication skills

Microsoft Office proficiency

Multi-tasking ability

Attention to detail

Education

High School diploma or equivalent

Some College

Job description

Perdue Brandon Fielder Collins & Mott, LLP in Lubbock, Texas, is seeking a Call Center Representative for our Collections Department. The role involves assisting in the collection of delinquent fines and fees through various communication methods. Candidates should have a High School diploma and previous office experience is preferred.

This position offers a competitive pay rate of $15.00/hour and expects the employee to handle a high volume of calls while meeting production objectives, demonstrating strong communication and organizational skills.