Bilingual CMA: Pharmacy Refills & Customer Support

Carenet Health; United States; Remote; USD 20,000 - 28,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k)

Paid time off

Paid holidays

FSAs

Wellness program

Career development opportunities

Job summary

Carenet Health is seeking a pharmacy support professional in the United States to process drug refill requests by various channels and provide bilingual customer support. You will track metrics to improve workflows and ensure compliance with HIPAA and Medicare Part D requirements.

Three years of retail pharmacy experience plus a current CPhT or CMA license are required, with proficiency in Microsoft Office. The role offers a competitive hourly wage and comprehensive benefits.

Qualifications

• Three years of retail pharmacy experience.
• Current CPhT or CMA license.
• Bilingual Spanish/English plus Medicare Part D, HIPAA, and Microsoft Office knowledge.

Responsibilities

• Process drug refill requests by phone, email, fax, and Telephone Encounter, ensuring accuracy and compliance.
• Provide bilingual customer support and track metrics to improve workflows.

Skills

Bilingual Spanish/English

Customer support

Attention to detail

Education

CPhT or CMA license

Tools

Microsoft Office

Medicare Part D knowledge

Job description

Carenet Health is seeking a pharmacy support professional in the United States to process drug refill requests by various channels and provide bilingual customer support. You will track metrics to improve workflows and ensure compliance with HIPAA and Medicare Part D requirements.

Three years of retail pharmacy experience plus a current CPhT or CMA license are required, with proficiency in Microsoft Office. The role offers a competitive hourly wage and comprehensive benefits.