Bilingual Clinical Support Specialist – EPIC & Records

NeighborHealth; Boston (MA); On-site; USD 30,000 - 50,000; Full time

Job summary

NeighborHealth in Boston is seeking a Clinical Support Specialist to assist the OB/GYN department by keeping patient records up to date and assimilating outside clinical information into our EPIC system.

This role coordinates internal and external communications, including outside test results, pharmacy and insurance communications, and patient follow-up; bilingual English/Spanish skills required.

Proficiency with medical terminology and office workflows is preferred to expedite care delivery.

Qualifications

• High School Diploma; secretarial courses preferred.
• Five years in a health care setting.
• Proficient office skills; EPIC experience preferred; bilingual skills preferred.

Responsibilities

• Prepare charts for hospital follow-up and establish care visits. Assists in expediting flow of patients in the department by ensuring all the necessary documents and charts are available.
• Assist with forms, letters, prior authorizations, and other clinical paperwork as directed by providers. Ensures all necessary documents and charts are available.
• Navigate EPIC to ensure that each individual chart is updated. Incorporates all pertinent outside data to complete the chart. Updates health maintenance, problem list, immunizations and care teams.

Skills

Medical terminology

Office skills

Bilingual English/Spanish

Education

High School Diploma

Tools

EPIC

Job description

NeighborHealth in Boston is seeking a Clinical Support Specialist to assist the OB/GYN department by keeping patient records up to date and assimilating outside clinical information into our EPIC system.

This role coordinates internal and external communications, including outside test results, pharmacy and insurance communications, and patient follow-up; bilingual English/Spanish skills required.

Proficiency with medical terminology and office workflows is preferred to expedite care delivery.