Part-time Bilingual Patient Access Coordinator – Epic EMR

NeighborHealth; Boston (MA); On-site; USD 28,929 - 41,328; Part time

Job summary

NeighborHealth is looking for a part-time Patient Access Coordinator in Boston. This role involves managing patient appointments and providing excellent customer service. Candidates must be bilingual in Spanish and English, have strong communication skills, and a high school diploma.

The position offers a starting salary of $21/hr, with the potential to reach $30/hr based on experience. Join NeighborHealth, a leading community health center, to make a meaningful impact in patient care!

Qualifications

• Minimum of 1 year customer service and/or administrative experience required.
• Excellent written and verbal communication skills.
• Proficient in navigating electronic medical record technology.

Responsibilities

• Check-out appointments and create follow-up visits.
• Book, cancel, and reschedule appointments.
• Document telephone encounters and requests.

Skills

Customer service experience

Bilingual in Spanish/English

Communication skills

Problem solving skills

Knowledge of medical terminology

Education

HS Diploma/GED

Tools

Microsoft Office Suite

Electronic Medical Record (Epic)

Job description

NeighborHealth is looking for a part-time Patient Access Coordinator in Boston. This role involves managing patient appointments and providing excellent customer service. Candidates must be bilingual in Spanish and English, have strong communication skills, and a high school diploma.

The position offers a starting salary of $21/hr, with the potential to reach $30/hr based on experience. Join NeighborHealth, a leading community health center, to make a meaningful impact in patient care!