Bilingual Clinical Front Desk & Operations Specialist

Mia Aesthetics; Houston (TX); On-site; USD 42,000 - 56,000; Full time

Job summary

Mia Aesthetics is seeking a Clinical Operations Specialist to support administrative, billing, and pre-operative clinical duties. The role features rotating M-F shifts with paid on-the-job training and emphasis on urgency, accuracy, and bilingual communication.

The ideal candidate will manage payments, schedule coordination, patient communication, and documentation while supporting a fast-paced clinical operations team. Equal opportunity employer.

Qualifications

• Strong customer service skills.
• Excellent verbal and written communication.
• Bilingual English/Spanish.
• Proficient with standard computer applications.
• Ability to work with a high sense of urgency and accuracy.

Responsibilities

• Perform clerical and administrative tasks to support operations.
• Charge and collect payments for surgeries, accessories, and merchandise; generate invoices and balance daily transactions.
• Confirm surgical patient appointments by phone and written communication.
• Inform clinical team of daily surgery schedule.
• Take pre-operative photos and process electronic prescriptions for doctors.
• Handle preliminary patient vitals tests the day before surgeries.
• Verify paperwork (labs, intake, consents) is complete before surgery date.
• Track inventory for surgical and clinical supplies; perform other duties as assigned.

Skills

Customer service

Communication skills

Bilingual English/Spanish

Computer skills

Urgency-driven

Education

GED or high school diploma

Job description

Mia Aesthetics is seeking a Clinical Operations Specialist to support administrative, billing, and pre-operative clinical duties. The role features rotating M-F shifts with paid on-the-job training and emphasis on urgency, accuracy, and bilingual communication.

The ideal candidate will manage payments, schedule coordination, patient communication, and documentation while supporting a fast-paced clinical operations team. Equal opportunity employer.