Bilingual Clinical Operations Specialist (English/Spanish)

Mia Aesthetics; Phoenix (AZ); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Paid on-the-job training

Job summary

Mia Aesthetics is seeking a Clinical Operations Specialist to support administrative, financial, and clinical pre-operative tasks with rotating M-F shifts. On-the-job training is provided to build expertise and reliability.

Responsibilities include scheduling, processing payments, invoicing, confirming appointments, updating the surgery calendar, taking pre-operative photos, verifying paperwork, and maintaining inventory. Bilingual in English and Spanish required; strong computer skills expected.

Qualifications

• GED or high school diploma required.
• Must be bilingual in English and Spanish.
• Strong customer service and communication skills.
• Strong computer skills.
• Ability to work with urgency.

Responsibilities

• Performs clerical and administrative roles as needed to support operations
• Charges and collects all payments for all surgeries, surgical accessories, and Mia Aesthetics merchandise; generates daily invoices while processing collection transactions to balance end-of-day.
• Confirms surgical patient appointments via phone call and written communication
• Informs the clinical team of the daily surgery schedule
• Takes pre-operative photos and processes electronic prescriptions for doctors
• In charge of preliminary physical tests such as vitals needed the day before all surgeries
• Verifies paperwork - patient labs, intake information, and consents have been completed prior to the scheduled surgery date
• Tracks inventory for surgical and clinical accessories/supplies for designated department
• Performs other duties as assigned

Skills

Customer service

Verbal & written communication

Bilingual English/Spanish

Computer literacy

Education

GED or High School Diploma

Job description

Mia Aesthetics is seeking a Clinical Operations Specialist to support administrative, financial, and clinical pre-operative tasks with rotating M-F shifts. On-the-job training is provided to build expertise and reliability.

Responsibilities include scheduling, processing payments, invoicing, confirming appointments, updating the surgery calendar, taking pre-operative photos, verifying paperwork, and maintaining inventory. Bilingual in English and Spanish required; strong computer skills expected.