Aesthetic Clinic Front Desk & Operations Specialist

Mia Aesthetics Services; Houston (TX); On-site; USD 42,000 - 66,000; Full time

Job summary

Mia Aesthetics seeks a Clinical Operations Specialist to support administrative, billing, and pre-operative activities across our clinics. The role involves coordinating patient appointments, processing payments, taking pre-op photos, handling prescriptions, and ensuring all paperwork is complete.

Rotating shifts Monday–Friday with on-the-job training. Ideal candidates have a GED or high school diploma, strong customer service and communication skills, and are bilingual in English and Spanish.

Qualifications

• GED or High School Diploma is required.
• Strong customer service skills and ability to communicate clearly.
• Excellent verbal and written communication abilities.
• Bilingual in English and Spanish.
• Good computer skills and familiarity with office software.

Responsibilities

• Perform clerical and administrative tasks to support operations.
• Charge and collect payments for surgeries, accessories, and merchandise; generate daily invoices and balance end-of-day collections.
• Confirm surgical patient appointments by phone and written communication.
• Inform the clinical team of the daily surgery schedule.
• Take pre-operative photos and process electronic prescriptions for doctors.
• Conduct preliminary physical tests, such as vitals, the day before surgeries.
• Verify paperwork: patient labs, intake information, and consents.
• Track inventory for surgical and clinical supplies; perform other duties as assigned.

Skills

Customer service

Communication

Computer skills

Urgency-driven

Bilingual (English/Spanish)

Education

GED or High School Diploma

Job description

Mia Aesthetics seeks a Clinical Operations Specialist to support administrative, billing, and pre-operative activities across our clinics. The role involves coordinating patient appointments, processing payments, taking pre-op photos, handling prescriptions, and ensuring all paperwork is complete.

Rotating shifts Monday–Friday with on-the-job training. Ideal candidates have a GED or high school diploma, strong customer service and communication skills, and are bilingual in English and Spanish.