Bilingual Clinic Front Desk Coordinator

ADP, Inc.; Lakeland (FL); On-site; USD 26,000 - 36,000; Full time

Job summary

SFP Health Group is seeking a Clinic Receptionist for our Lakeland clinic. In this full‑time role you will manage front desk operations, register patients, verify demographics and insurance, collect co‑pays, answer multi‑line phones, and greet visitors to ensure a smooth patient flow.

You will coordinate scheduling, maintain records, monitor access, handle clerical support, and keep office supplies stocked.

Qualifications

• Must be detail-oriented and able to multi-task.
• Exercise proper phone etiquette and navigate computer software systems proficiently.
• Be team-oriented and work well with patients, colleagues, physicians, and other personnel.

Responsibilities

• Registers patients and ensures that complete and accurate information is obtained.
• Accountable for the efficient operation of the front desk and reception function for a clinic department.
• Provides a variety of administrative and clerical support to facilitate the smooth operation of the clinic or department.
• Answer phone with multiple lines.
• Greet and direct patients and visitors to the clinic.
• Collect and record payments such as co-pays or balance.
• Ability to manage heavy call traffic quickly and accurately on multi-incoming and outgoing lines.
• Knowledge of patient confidentiality and privacy requirements.
• Check in and check out patients.
• Verify insurance information.
• Coordinates and schedules services for patients and providers.
• Manages office supplies as needed.
• Monitors visitor access and issues passes when required.
• Receive/transfer patient records and record filing system.
• Verify patient demographic information and accurately enter the same into computer system.

Skills

Detail oriented

Phone etiquette

Multitasking

Team player

Communication skills

Education

High school diploma or equivalent

Medical terminology knowledge

Tools

Outlook

Microsoft Office

Job description

SFP Health Group is seeking a Clinic Receptionist for our Lakeland clinic. In this full‑time role you will manage front desk operations, register patients, verify demographics and insurance, collect co‑pays, answer multi‑line phones, and greet visitors to ensure a smooth patient flow.

You will coordinate scheduling, maintain records, monitor access, handle clerical support, and keep office supplies stocked.