Bilingual Medical Receptionist

SFP Health Group; Lakeland (FL); On-site; USD 32,000 - 42,000; Full time

Job summary

SFP Health Group in Lakeland, FL seeks a Medical Receptionist to support clinic operations. You will manage front desk duties, verify patient information, schedule appointments, collect co-pays, and coordinate between patients and providers.

Ideal candidates have 1-2 years of medical office experience, bilingual Spanish/English preferred, and familiarity with medical terminology. This on-site role offers an opportunity to work with a collaborative team in a busy clinic.

Qualifications

• Detail-oriented with the ability to multi-task and solve problems quickly.
• Strong phone etiquette and ability to manage multi-line calls.
• Professional, team-oriented and courteous interaction with patients and staff.
• Excellent organizational skills and ability to prioritize tasks.
• Knowledge of medical terminology preferred.

Responsibilities

• Registers patients and collects complete information.
• Manages front desk operation for a clinic department.
• Provides administrative and clerical support for smooth clinic operations.
• Answers multi-line phone system and greets visitors.
• Collects payments such as co-pays and balances.
• Verifies insurance information and checks in/out patients.
• Coordinates scheduling for patients and providers.
• Maintains office supplies and monitors visitor access.
• Transfers patient records and updates demographic data in system.

Skills

Detail-oriented

Multi-tasking/Problem solving

Phone etiquette

Team-oriented

Organizational skills

Medical terminology knowledge

Education

High school diploma or equivalent

Tools

Outlook

Microsoft Office

Job description

SFP Health Group in Lakeland, FL seeks a Medical Receptionist to support clinic operations. You will manage front desk duties, verify patient information, schedule appointments, collect co-pays, and coordinate between patients and providers.

Ideal candidates have 1-2 years of medical office experience, bilingual Spanish/English preferred, and familiarity with medical terminology. This on-site role offers an opportunity to work with a collaborative team in a busy clinic.