Bilingual Clinic Front Desk Specialist

Dove Behavioral Health LLC; Cape Coral (FL); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Dove Behavioral Health LLC in Florida is seeking a highly organized Medical Receptionist to join our healthcare team. You will manage the front desk, greet patients, schedule and verify insurances using EMR, and support daily clinic operations with accuracy and professionalism.

The role requires strong communication, attention to HIPAA, and the ability to handle multiple tasks in a fast-paced environment. Bilingual abilities and prior clinic experience are valued to enhance patient interactions

Qualifications

• Experience in medical front desk roles preferred.
• Familiarity with EHR systems and HIPAA regulations.
• Strong communication and customer service skills.

Responsibilities

• Greet patients and manage check-in/check-out with professionalism.
• Schedule appointments using EMR systems.
• Verify insurance coverage and perform insurance verification.
• Collect payments, co-pays, and balances with accurate documentation.
• Review medical records for completeness under HIPAA.
• Handle multi-line phone system and patient inquiries with etiquette.
• Maintain filing and confidentiality of health information.
• Perform clerical tasks: data entry, typing, filing, and MS Office use.
• Collaborate with clinical staff to coordinate care and services.
• Ensure HIPAA compliance and patient privacy.

Skills

Customer service

Bilingual

MS Office

Data entry

Phone etiquette

EMR systems

Tools

EMR/EHR systems

MS Office

Multi-line phones

Job description

Dove Behavioral Health LLC in Florida is seeking a highly organized Medical Receptionist to join our healthcare team. You will manage the front desk, greet patients, schedule and verify insurances using EMR, and support daily clinic operations with accuracy and professionalism.

The role requires strong communication, attention to HIPAA, and the ability to handle multiple tasks in a fast-paced environment. Bilingual abilities and prior clinic experience are valued to enhance patient interactions