Bilingual Medical Receptionist: Front Desk & Scheduling

SFP Health Group; Town of Florida (NY); On-site; USD 38,000 - 48,000; Full time

Job summary

SFP Health Group in Town of Florida, NY, is seeking a Clinic Receptionist to manage front desk operations and patient check-in/out. You will greet patients, verify insurance, collect payments, and coordinate scheduling for providers.

The role requires attention to detail, strong multi-tasking, and good communication; bilingual Spanish/English preferred; familiarity with Outlook and Microsoft Office is a plus.

Qualifications

• 1-2 years of medical background.
• Preferred: High school diploma or equivalent.
• Preferred: Previous experience as a medical receptionist.
• Preferred: Knowledge of medical terminology (1 year).
• Some experience with Outlook, and Microsoft Office.
• Bilingual (Spanish and English) preferred.

Responsibilities

• Registers patients and ensures that complete and accurate information is obtained.
• Accountable for the efficient operation of the front desk and reception function for a clinic department.
• Provides administrative and clerical support to facilitate the smooth operation of the clinic or department.
• Answer phone with multiple lines.
• Greet and direct patients and visitors to the clinic.
• Collect and record payments such as co-pays or balance.
• Manage heavy call traffic quickly and accurately on multi-line systems.
• Know and apply patient confidentiality and privacy requirements.
• Check in and check out patients.
• Verify insurance information.
• Coordinate and schedule services for patients and providers.
• Manage office supplies as needed.
• Monitor visitor access and issue passes when required.
• Receive/transfer patient records and file documents.
• Verify patient demographic information and enter into computer system.

Skills

Phone etiquette

Multitasking

Medical terminology

Customer service

Bilingual Spanish-English

Education

High school diploma or equivalent

Tools

Outlook

Microsoft Office

Job description

SFP Health Group in Town of Florida, NY, is seeking a Clinic Receptionist to manage front desk operations and patient check-in/out. You will greet patients, verify insurance, collect payments, and coordinate scheduling for providers.

The role requires attention to detail, strong multi-tasking, and good communication; bilingual Spanish/English preferred; familiarity with Outlook and Microsoft Office is a plus.