Bilingual Clinic Office Specialist — Front Desk Pro

DHR Health; Edinburg (TX); On-site; USD 30,000 - 46,000; Full time

Job summary

DHR Health Clinic is seeking a Clinic Office Specialist (Full Time, Days) in Edinburg, TX. The role emphasizes front desk support, patient registration, insurance verification, and billing assistance within a busy medical office.

The ideal candidate will be bilingual (English/Spanish), have strong communication skills, and experience with Microsoft Office and EMR software. Prior medical office experience is preferred to ensure smooth patient flow and high-quality service.

Qualifications

• High School diploma or GED required or equivalent
• Medical Office Certificate preferred
• Proficient with Microsoft Office suite
• Strong written and verbal communication skills
• Bilingual – English/Spanish required

Responsibilities

• Answer phones and provide excellent customer service
• Register patients and collect demographics, co-pays, and insurance information
• Verify insurance and assist with billing using EMR system
• Schedule and manage patient appointments and reschedule as needed
• Maintain patient privacy and confidentiality
• Greet patients at front desk and direct inquiries
• Maintain accurate records in the EMR and filing systems
• Perform clerical duties such as copying, scanning, and faxing as needed
• Reconcile daily payments and prepare deposits when required
• Support clinic operations to ensure efficient patient flow

Skills

Bilingual English/Spanish

Microsoft Office

Verbal & written communication

Customer service

Education

High School/GED

Medical Office Certificate

Tools

EMR software

Office suite

Job description

DHR Health Clinic is seeking a Clinic Office Specialist (Full Time, Days) in Edinburg, TX. The role emphasizes front desk support, patient registration, insurance verification, and billing assistance within a busy medical office.

The ideal candidate will be bilingual (English/Spanish), have strong communication skills, and experience with Microsoft Office and EMR software. Prior medical office experience is preferred to ensure smooth patient flow and high-quality service.