Bilingual Medical Front Desk Specialist

DHR Health; Edinburg (TX); On-site; USD 28,000 - 38,000; Full time

Job summary

DHR Health in Edinburg, TX is seeking a Clinic Office Specialist to provide clinical and administrative support, ensuring high-quality, efficient patient care. You’ll be at the front desk greeting patients, managing calls, scheduling appointments, and assisting providers as needed.

We value bilingual English/Spanish communication, strong office computer skills, and a willingness to travel with a valid driver’s license.

Qualifications

• High School/GED preferred.
• Requires travel, valid driver’s license and vehicle insurance are required.
• MOS certificate preferred or 2 yrs. experience in a busy office practice in a front desk role.
• Computer skills required with knowledge of Microsoft Office suite
• Good written and verbal communication skills required
• Bilingual – English/Spanish

Responsibilities

• Promotes the facility mission, vision and values by effectively communicating them to others.
• Working the reception desk, greeting and communicating with patients and providers.
• Working in the call group area as needed.
• Scheduling, canceling, and rescheduling patient appointments.
• Reminding patients of upcoming appointments and tracking missed appointments, no show and cancellations.
• Answering multiple telephones and accurately documenting messages.
• Forwarding telephone calls appropriately and following up on return calls.
• Checking-in patients and properly documenting registration.
• Insurance verification and verification of patient demographics.
• Authorizing procedures, visits or surgeries, as needed.
• Filing or retrieving medical records and delivering to appropriate providers or departments as needed.
• Filing patient and administrative files.
• Copying, scanning and faxing duties.
• Collecting co-pays and cash from patients, getting authorization on credit cards.
• Entering charges, payments, and balancing the day in the computer.
• Other duties as assigned

Skills

Bilingual English/Spanish

Good written and verbal communication

Valid driver’s license

Willing to travel

Education

High School/GED

MOS certificate

Tools

Microsoft Office

Job description

DHR Health in Edinburg, TX is seeking a Clinic Office Specialist to provide clinical and administrative support, ensuring high-quality, efficient patient care. You’ll be at the front desk greeting patients, managing calls, scheduling appointments, and assisting providers as needed.

We value bilingual English/Spanish communication, strong office computer skills, and a willingness to travel with a valid driver’s license.