Bilingual Client Services Coordinator (Community Programs)

Archdiocese of Detroit; Pontiac (MI); On-site; USD 20,664,000 - 39,399,000; Part time

Job summary

Archdiocese of Detroit seeks a Part-time Client Services Coordinator for La Casa Amiga Community Programs. The role supports clients, schedules services, handles deposits, and maintains office operations with a compassionate approach.

The position emphasizes bilingual communication, basic bookkeeping, and strong organization in a professional office setting. 25 hours per week, Monday–Friday as assigned; no travel required.

Qualifications

• Fully bilingual (English/Spanish).
• High school diploma or equivalent required; associate or bachelor’s degree in business or human services-related field a plus.
• Strong organizational skills with attention to detail.
• Prior experience with basic bookkeeping skills.
• Effective written communication and good record keeping skills.
• Interpersonal skills and ability to relate to diverse backgrounds.
• Proficient in Microsoft Office and social media platforms.
• Conscientious, dependable, able to work autonomously or in a team.
• Compassionate and patient service mindset.
• Successful completion of employment screens and valid Michigan driver’s license.

Responsibilities

• Receives incoming calls and walk-in traffic and directs clients to the appropriate staff.
• Reviews voicemail and assists with mail distribution.
• Schedules client appointments for all La Casa Amiga services.
• Provides receipts for payments and donations.
• Tracks and records monthly deposits; makes weekly bank deposits and prepares director reports.
• Creates monthly credit card and petty cash reports.
• Maintains reception desk processes and office organization in the coordinator’s absence.
• Orders office supplies and coordinates equipment maintenance.
• Maintains lobby and bulletin boards and ensures approved postings.

Skills

Bilingual English/Spanish

Strong organizational skills

Bookkeeping basics

Written communication

Interpersonal skills

MS Office proficiency

Driver's license

Education

High school diploma or equivalent

Associate or Bachelor’s in business or human services

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)

Social media platforms

Job description

Archdiocese of Detroit seeks a Part-time Client Services Coordinator for La Casa Amiga Community Programs. The role supports clients, schedules services, handles deposits, and maintains office operations with a compassionate approach.

The position emphasizes bilingual communication, basic bookkeeping, and strong organization in a professional office setting. 25 hours per week, Monday–Friday as assigned; no travel required.