Bilingual Client Services Coordinator – Part-Time

AOD; Pontiac (MI); On-site; USD 2,066,000 - 2,755,000; Part time

Job summary

AOD is seeking a part-time Client Services Coordinator in Pontiac, MI to support La Casa Amiga Community Programs. The role handles client intake, appointment scheduling, payments, deposits, and basic office duties with a focus on kindness and efficient service.

The position requires bilingual English/Spanish skills, strong organization, and the ability to handle multiple tasks with accuracy. Candidates must meet background checks and possess MS Office proficiency.

Qualifications

• Fully bilingual (English/Spanish) is required.
• High school diploma or equivalent; degree in business/human services a plus.
• Strong organizational skills with attention to detail.
• Experience with basic bookkeeping is preferred.
• Excellent written communication and record-keeping skills.
• Interpersonal skills to work with diverse communities.
• Proficient computer skills including MS Office and social media.
• Able to work autonomously and in a team.
• Must pass employment screens and background checks.

Responsibilities

• Register clients and direct them to appropriate staff.
• Schedule client appointments for all services.
• Provide receipts for payments/donations; track deposits.
• Make weekly bank deposits and prepare director reports.
• Create and maintain reception processes for coverage.
• Maintain lobby and reception area; ensure posted information is reviewed.
• Type memos, reports and other documents as needed.
• AssistDirector with additional assigned tasks.

Skills

Bilingual English/Spanish

Organizational skills

Basic bookkeeping

Written communication

Interpersonal skills

Computer skills (MS Office)

Autonomy and teamwork

Compassion and patience

Background checks compliance

Education

High school diploma or equivalent

Associates or Bachelors in business or human services (plus)

Tools

Microsoft Office (Outlook, Word, Excel, PowerPoint, Teams)

Social media platforms

Job description

AOD is seeking a part-time Client Services Coordinator in Pontiac, MI to support La Casa Amiga Community Programs. The role handles client intake, appointment scheduling, payments, deposits, and basic office duties with a focus on kindness and efficient service.

The position requires bilingual English/Spanish skills, strong organization, and the ability to handle multiple tasks with accuracy. Candidates must meet background checks and possess MS Office proficiency.