Bilingual Client Accounts Receivable Specialist (Spanish & English Speaker)

TreviPay; Overland Park (KS); Remote; USD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company dedicated to helping businesses grow! As part of the TreviPay team, you will engage in collections and accounts receivable duties, working collaboratively to resolve client concerns. Your bilingual skills in Spanish and English will be essential in providing exceptional service and ensuring high customer satisfaction. Enjoy a supportive environment that values teamwork, creativity, and professional growth. With flexible remote options and a comprehensive benefits package from day one, this is an opportunity to thrive in your career while making a real impact in the B2B payments space.

Benefits

Competitive salary

Paid parental leave

Generous paid time off

Medical, dental, vision, FSA

401K matching

Employee referral program

Flexible work options

Career development opportunities

Open-door policy

Qualifications

• Fluent in Spanish and English, with strong communication and negotiation skills.
• Experience in collections and attention to detail are essential.

Responsibilities

• Resolve client and customer concerns as an ambassador for TreviPay.
• Make daily B2B collection calls and facilitate collections treatment.

Skills

Bilingual - Fluent Spanish & English

Excellent communication skills

Collections experience

Attention to detail

Microsoft Excel

Interpersonal skills

Negotiation skills

Ability to prioritize tasks

Customer service skills

Education

High school graduate

Job description

At TreviPay, we believe loyalty begins at the payment. Thousands of sellers use our global B2B payments and invoicing network to provide choice and convenience to buyers, open new markets and automate accounts receivables. With integrations to top eCommerce and ERP solutions and flexible trade credit options, TreviPay brings 40 years of experience serving leaders in manufacturing, retail and transportation.

Every day, TreviPay employees are challenged and empowered in a supportive, collaborative, entrepreneurial environment.

Come for the job, stay for the challenge!

We are on a mission to help businesses grow! We are looking for a self-motivated, results oriented, dedicated individual who will work on a variety of collections and AR duties within our B2B programs.

As a member of our team, your passion for providing world-class service contributes to our exceptionally high level of customer satisfaction.

What will I be doing?

1. You will work with various internal teams to resolve client and customer concerns, escalated issues, and serve as an ambassador for TreviPay.
2. Interact with business customers to resolve outstanding receivable issues.
3. Facilitate the execution of collections treatment schedule, to include calls, treatment emails, account suspension, and recovery placement.
4. Make daily business to business collection calls.

What do I need to succeed?

1. Bilingual - Fluent Spanish & English (Written & Verbal).
2. Excellent communicator, with a willingness to share your knowledge.
3. Collections experience is preferred.
4. Exceptional attention to detail is required.
5. Experienced with Microsoft Excel.
6. Effective written and oral communication skills along with strong interpersonal skills.
7. Highly motivated self-starter with ability to work independently as well as within a team environment.
8. 1 year of invoice and payment reconciling experience; preferably in a Business to Business setting including accounts receivable.
9. Open to learning new processes and techniques.
10. Strong negotiation skills under difficult circumstances.
11. Proven ability to prioritize multiple tasks.
12. Minimum of high school graduate preferred.
13. Excellent customer service skills.

What does TreviPay look like today?

1. A global team working towards helping our people grow and our clients thrive.
2. A successful and stable company that believes in finding the balance between professionalism and having fun.
3. A commitment to quality and to our clients.

What is in it for me?

1. Work in a friendly and caring company where teamwork is key.
2. Work with skilled people that are invested in your success and growth.
3. Remote working is the new normal with flexible work options and paid holidays.
4. Competitive salary with a comprehensive benefits package starting day one.
5. Work in a fun environment that promotes creative thinking and a positive attitude.
6. Career development opportunities.
7. An open-door policy which means your voice will always be heard.
8. A robust Employee Referral program.

Why you will love working at TreviPay:

1. Competitive salary.
2. Paid parental leave.
3. Generous paid time off.
4. Medical, dental, vision, FSA, Life/AD&D, long and short term disability.
5. 401K matching.
6. Employee referral program.

At TreviPay we believe:

1. in saying yes to unique and challenging requirements.
2. empowered team members are creative team members.
3. our products make the customer’s day just a little bit better.
4. work/life balance makes us all more effective.

TreviPay is an Equal Opportunity and Affirmative Action Employer. We welcome all veterans and disabled applicants.

Individuals with disabilities will be provided reasonable accommodation to participate in the job application and/or interview process. Please contact [e-mail] to request an accommodation.