Bilingual Case Manager - Youth Services (Spanish/Mandarin)

Commonpoint; New York (NY); On-site; USD 60,000 - 62,500; Full time

Job summary

Commonpoint is hiring a Bilingual Case Manager to work in Queens Academy High School in Flushing, NY. The role reports to the Site Supervisor and requires working in person at the school site.

Qualifications include a Bachelor's Degree, fluent Spanish or Mandarin, and at least 3 years serving youth in urban settings. You will coordinate services, advocate for students, and build partnerships with DOE staff and community resources. Start date September 2026.

Qualifications

• Bachelor's Degree required in a related field.
• Fluent in Spanish or Mandarin.
• At least 3 years' experience working with youth in an urban setting.
• Astute knowledge of resource development, case management and client advocacy strategies.
• Experience working with students on achieving positive outcomes for success.
• Comprehensive case coordination experience required.

Responsibilities

• Coordinate and provide care that is safe, timely, effective, efficient, equitable, and client-centered.
• Cultivate a collaborative effort to provide services to young adults within Queens Academy High School to ensure successful outcomes and barrier reductions.
• Handle case assignments, draft service strategies, plans and regularly review case progress.
• Document case progress, referrals and services with thorough case notes.
• Work collaboratively with the internal teams of both Commonpoint and DOE staff within Queens Academy High School, based on the priorities set forth by School Administration.
• Develop and maintain a network of resources and partnerships to address needs and concerns of clients.
• Navigation and liaise between programs and services to ensure seamless service delivery.
• Case conference and regular communication with school and agency staff.
• Establish a strong and appropriate rapport with all students. Assist them in reducing barriers to receiving services.
• Lead, participate and coordinate events and campaigns, as defined by school administration and the Commonpoint site supervisor.
• Participation in staff meetings, program meetings, and staff development in order to support client progress.
• Track data and efficacy of all internal and external referrals and provide metrics and data analysis for program partners and stakeholders.
• Navigate concerns and issues related to language barriers of students and families.
• Facilitate Work based learning Geared Workshops to Program participants.
• Complete other tasks as assigned with flexibility.

Skills

Bilingual

Case management

Client advocacy

Youth work

Education

Bachelor's Degree

Job description

Commonpoint is hiring a Bilingual Case Manager to work in Queens Academy High School in Flushing, NY. The role reports to the Site Supervisor and requires working in person at the school site.

Qualifications include a Bachelor's Degree, fluent Spanish or Mandarin, and at least 3 years serving youth in urban settings. You will coordinate services, advocate for students, and build partnerships with DOE staff and community resources. Start date September 2026.