Bilingual Career Solutions Advisor (Onsite)

MMC Group LP; Hurst (TX); On-site; USD 24,000 - 34,000; Full time

Job summary

MMC Group LP in Hurst, TX is seeking a Customer Solutions Representative to support job seekers at a workforce career center. This onsite, full-time role involves building relationships, understanding employment goals, and connecting clients with job opportunities, education, and community resources.

You will assist with resumes, applications, interview preparation, and professional presentation, while explaining services and resources.

Qualifications

• High school diploma or GED required.
• Strong communication, customer service, and organizational skills.
• Empathy, patience, and ability to work with diverse backgrounds.
• Proficiency with computers, word processing, and spreadsheets.
• Ability to learn multiple systems and manage priorities.
• Valid driver’s license, insurance, and good driving record.
• Six months of relevant experience preferred.
• English/Spanish bilingual skills strongly preferred, but not required.

Responsibilities

• Assist customers in person, by phone, and via virtual platforms.
• Assess employment goals and connect job seekers with opportunities.
• Help with resumes, applications, interview preparation, and professional presentation.
• Explain employment services, educational opportunities, and community resources.
• Follow up with customers and support service and performance goals.
• Collaborate with coworkers and community partners to meet customer needs.

Skills

Communication

Customer service

Organizational skills

Empathy

Patience

Computer literacy

Multi-system learning

Driver's license

Bilingual (English/Spanish)

Education

High school diploma or GED

Tools

Word processing

Spreadsheets

General computer skills

Job description

MMC Group LP in Hurst, TX is seeking a Customer Solutions Representative to support job seekers at a workforce career center. This onsite, full-time role involves building relationships, understanding employment goals, and connecting clients with job opportunities, education, and community resources.

You will assist with resumes, applications, interview preparation, and professional presentation, while explaining services and resources.