Job Seeker Success Advisor

C2 GPS- Tarrant County; Hurst (TX); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Health Insurance (low-cost options for employee-only plans)

Wellness Reimbursement

Generous Paid Time Off

Paid Parental Leave

401(K) with 100% Employer Match up to 6%

Dental

Vision

Life Insurance

Short and Long Term Disability

Pet Insurance

Job summary

A workforce service provider in Hurst, Texas is looking for a Customer Solutions Representative (CSR) to build relationships with customers in order to access workforce services. The CSR will communicate with job seekers to assess their goals, provide job market information, and advise them on available resources. The ideal candidate will possess exceptional customer service and interpersonal skills, along with a high school diploma or GED. Bilingual candidates are strongly preferred. This role offers a range of competitive benefits including health insurance and a 401(K).

Qualifications

• Previous knowledge of workforce development or career counseling services is helpful.
• Ability to learn and use computers and systems efficiently.
• Experience dealing with challenging situations and difficult customers.

Responsibilities

• Communicate with customers to assess goals and provide information.
• Review job opportunities and provide referrals to candidates.
• Advise on local job market, employment services, and resources.

Skills

Exceptional customer service

Interpersonal skills

Problem-solving skills

Ability to work with diverse customers

Education

High school diploma or GED

Bilingual in English and Spanish

Job description

A workforce service provider in Hurst, Texas is looking for a Customer Solutions Representative (CSR) to build relationships with customers in order to access workforce services. The CSR will communicate with job seekers to assess their goals, provide job market information, and advise them on available resources. The ideal candidate will possess exceptional customer service and interpersonal skills, along with a high school diploma or GED. Bilingual candidates are strongly preferred. This role offers a range of competitive benefits including health insurance and a 401(K).