Bilingual Care Manager — Family & Youth Support

Eliot Community Human Services, Inc.; Lynn (MA); On-site; USD 58,000 - 61,000; Full time

Benefits offered by this job

Generous Paid Time Off

Comprehensive Benefits

Retirement Savings

Wellness & Family Support

Financial Security

Professional Growth

Job summary

Eliot Community Human Services, Inc. is seeking a Bilingual Care Manager - CSA to coordinate care for youth and families in a community-based setting. You will serve as the primary contact for Eliot CSA services and begin care planning with the family to build a strong wraparound plan.

The role requires a background in child and family behavioral health, crisis management, and strong communication. Eligibility includes a valid driver's license and Spanish/Creole/Portuguese language skills.

Qualifications

• Bachelor’s degree in human services or related field.
• Must have a valid driver’s license and reliable transportation.
• Experience navigating child/family service systems.
• Experience working with child mental health issues and crisis management.

Responsibilities

• Serve as key contact for the youth and family to the Eliot CSA and its services.
• Initiate care planning activities with all members of the family and/or caregiving system.
• Conduct a comprehensive home-based assessment in conjunction with other CSA Team members inclusive of the CANS, CRAFTT (for youth 12 and older), SNCD and other tools as determined necessary.
• Initiate planning that includes intake meetings, orient the family and the member to the wraparound process, identify strengths and needs of the child.
• Develop and implement a youth and family centered Individualized Care Plan (ICP) in collaboration with the family and collaterals.
• Develop an initial safety/crisis plan.

Skills

Spanish fluency

Haitian Creole fluency

Portuguese fluency

Education

Bachelor’s degree in human services or related field

Job description

Eliot Community Human Services, Inc. is seeking a Bilingual Care Manager - CSA to coordinate care for youth and families in a community-based setting. You will serve as the primary contact for Eliot CSA services and begin care planning with the family to build a strong wraparound plan.

The role requires a background in child and family behavioral health, crisis management, and strong communication. Eligibility includes a valid driver's license and Spanish/Creole/Portuguese language skills.