Bilingual Care Coordinator: Medical Scheduling

CXCENTRODECONTACTO; Claussville (PA); On-site; USD 9,900 - 13,000; Full time

Benefits offered by this job

Competitive salary

$1,000 MXN monthly food vouchers

Fully paid training

Monday to Friday schedule

Mexican law benefits

Job summary

One Call is seeking a Care Coordinator to act as the liaison between injured workers, healthcare providers, and insurance adjusters. This on-site role focuses on scheduling medical appointments promptly while maintaining thorough case documentation and delivering top-tier customer service.

The position requires fluent English, strong organizational skills, and the ability to manage multiple cases with accuracy in a fast-paced environment.

Qualifications

• Fluent English required, written and spoken.
• Strong communication, organization, and multitasking skills.
• Experience in customer service or call center environments helpful.

Responsibilities

• Coordinate and schedule medical appointments for injured workers.
• Communicate with healthcare providers, patients, and insurance adjusters.
• Follow up on appointments and resolve scheduling issues.
• Maintain accurate case documentation.
• Provide excellent customer service via phone and email.
• Handle multiple cases while meeting quality and productivity goals.

Skills

Advanced English

Communication

Organization

Multitasking

Microsoft Office

Education

High school diploma

Tools

Microsoft Office

Job description

One Call is seeking a Care Coordinator to act as the liaison between injured workers, healthcare providers, and insurance adjusters. This on-site role focuses on scheduling medical appointments promptly while maintaining thorough case documentation and delivering top-tier customer service.

The position requires fluent English, strong organizational skills, and the ability to manage multiple cases with accuracy in a fast-paced environment.