Bilingual Care Scheduler – Medical Visit Coordinator

Central City Community Health Center Inc.; Monterey Park (CA); Hybrid; USD 30,000 - 33,000; Full time

Job summary

Central City Community Health Center Inc. is seeking an organized scheduler to coordinate monthly visits with providers and residential care facilities in a patient-centered environment.

The role involves handling calls, scheduling in multiple care areas, and ensuring timely follow-ups with 550+ facilities. The ideal candidate is bilingual (English/Spanish) with a high school diploma, strong communication skills, and the ability to manage multiple tasks with discretion.

Qualifications

• High School Diploma or GED required.
• Bilingual English/Spanish required (other languages as necessary).
• Demonstrated ability to exercise sound judgment, communicate clearly, and manage multiple tasks.

Responsibilities

• Coordinate monthly visits with providers and residential care facilities.
• Answer phones, screen and triage calls, and direct to appropriate staff.
• Schedule medical necessity visits including follow-up, vaccines, and annual physicals.
• Contact facilities to arrange follow-up for missed appointments.
• Remind facilities of appointments the day before and coordinate mobile unit visits.
• Update the residential care master schedule and facility list daily.
• Assist facilities with scheduling clinic appointments and maintain confidentiality.

Skills

Judgment

Clear communication

Organization

Time management

Interpersonal skills

Confidentiality

Education

High School Diploma or GED

Tools

EHR system

Microsoft Excel

Microsoft Word

Email

Job description

Central City Community Health Center Inc. is seeking an organized scheduler to coordinate monthly visits with providers and residential care facilities in a patient-centered environment.

The role involves handling calls, scheduling in multiple care areas, and ensuring timely follow-ups with 550+ facilities. The ideal candidate is bilingual (English/Spanish) with a high school diploma, strong communication skills, and the ability to manage multiple tasks with discretion.