Bilingual Care Coordinator (Creole/English) – Onsite, M–F

Modivcare; Massachusetts; On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with 6% match

Paid time off and holidays

Employee assistance programs

Job summary

MultiCultural Home Care in Brighton, MA is seeking a Bilingual Haitian Creole/English Care Coordinator to join our Lynn team. The role centers on connecting clients, families, and caregivers to ensure safe, effective home care services.

You will manage caregiver schedules, referrals, and client onboarding while maintaining confidentiality and coordinating with billing and care teams. A strong bilingual ability is essential for communicating with diverse families.

Qualifications

• Bilingual in Haitian Creole and English required.
• 1+ year of customer service experience.
• 1+ year of home care experience.
• Able to work onsite in Brighton, MA, on Monday–Friday, 8am–5pm.

Responsibilities

• Coordinate caregiver schedules, staffing, and client coverage.
• Match caregivers with clients based on availability, skills, and needs.
• Manage referrals and intake documents for new clients.
• Communicate with clients, families, and caregivers about schedules and updates.
• Address scheduling changes and coverage challenges promptly.
• Maintain accurate client records and incident reports securely.
• Collaborate with care teams to resolve concerns and support billing.

Skills

Bilingual Haitian Creole/English

Job description

MultiCultural Home Care in Brighton, MA is seeking a Bilingual Haitian Creole/English Care Coordinator to join our Lynn team. The role centers on connecting clients, families, and caregivers to ensure safe, effective home care services.

You will manage caregiver schedules, referrals, and client onboarding while maintaining confidentiality and coordinating with billing and care teams. A strong bilingual ability is essential for communicating with diverse families.