Bilingual Care Coordinator: Russian/English (Onsite)

Modivcare; Lynn (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with 6% company match

Paid time off and 10 paid holidays

Employee assistance and discount 프로그램

Short- and long-term disability

Job summary

MultiCultural Home Care in Lynn, MA is seeking a Bilingual Russian/English Care Coordinator to join our team. The role focuses on aligning caregiver schedules with client needs, coordinating referrals, and ensuring high-quality home care services for families in the community.

Role requires on-site presence Monday–Friday, 8:00 AM–5:00 PM with rotating on-call. The team emphasizes compassionate support, accuracy in documentation, and collaboration with care teams to meet billing and service goals.

Qualifications

• 1+ year of customer service experience.
• 1+ year of home care experience.
• Bilingual in Russian and English REQUIRED.

Responsibilities

• Coordinate caregiver schedules, staffing, and client coverage to ensure consistent care.
• Match caregivers with clients based on availability, skills, and care needs.
• Manage referrals and intake documentation to help new clients begin services.
• Communicate with clients, families, and caregivers regarding schedules, care needs, and service updates.
• Address scheduling changes, cancellations, and coverage challenges promptly.

Skills

Bilingual in Russian and English

Customer service

Communication skills

Organization skills

Job description

MultiCultural Home Care in Lynn, MA is seeking a Bilingual Russian/English Care Coordinator to join our team. The role focuses on aligning caregiver schedules with client needs, coordinating referrals, and ensuring high-quality home care services for families in the community.

Role requires on-site presence Monday–Friday, 8:00 AM–5:00 PM with rotating on-call. The team emphasizes compassionate support, accuracy in documentation, and collaboration with care teams to meet billing and service goals.