Bilingual Russian/English Care Coordinator (Onsite)

Modivcare; Lynn (MA); On-site; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) with 6% company match

Paid time off and 10 paid holidays

Employee assistance and discount 프로그램

Short- and long-term disability

Job summary

MultiCultural Home Care in Lynn, MA is hiring a Bilingual Russian/English Care Coordinator to join our Lynn team. The role focuses on coordinating caregiver schedules, matching staff to clients, managing referrals, and communicating with families to ensure timely, quality care.

The ideal candidate is bilingual, has at least 1 year of customer service and home care experience, and can work onsite Monday–Friday, 8:00 AM–5:00 PM with rotating on-call duties. Competitive benefits included.

Qualifications

• 1+ year of customer service experience.
• 1+ year of home care experience.
• Bilingual in Russian and English REQUIRED.

Responsibilities

• Coordinate caregiver schedules, staffing, and client coverage to ensure consistent care.
• Match caregivers with clients based on availability, skills, and care needs.
• Manage referrals and intake documentation to help new clients begin services.
• Communicate with clients, families, and caregivers regarding schedules, care needs, and service updates.
• Address scheduling changes, cancellations, and coverage challenges promptly.
• Maintain accurate client records and incident reports while protecting confidential information.
• Collaborate with care teams to resolve concerns and support billing needs.
• Provide compassionate support to clients and families, helping them understand services and expectations.
• Participate in a rotating on-call schedule.

Skills

Bilingual Russian/English

Customer service

Communication

Organization

Job description

MultiCultural Home Care in Lynn, MA is hiring a Bilingual Russian/English Care Coordinator to join our Lynn team. The role focuses on coordinating caregiver schedules, matching staff to clients, managing referrals, and communicating with families to ensure timely, quality care.

The ideal candidate is bilingual, has at least 1 year of customer service and home care experience, and can work onsite Monday–Friday, 8:00 AM–5:00 PM with rotating on-call duties. Competitive benefits included.