Bilingual Care Coordinator — Russian/English (Full-Time)

Modivcare; Lynn (MA); Presencial; USD 28.000 - 33.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Medical, dental, and vision insurance

401(k) with company match

Descripción de la vacante

MultiCultural Home Care is seeking a Bilingual Russian/English Care Coordinator to join our Lynn team. This full-time role supports caregivers, clients, and families, coordinating schedules and services in a busy home-care setting.

The position requires bilingual Russian/English proficiency and at least 1 year of customer service and home care experience. Onsite work in Lynn, MA, Monday–Friday, 8am–5pm, with rotating on-call. Competitive benefits offered.

Formación

• Bilingual in Russian and English is required.
• Onsite work in Lynn, MA Monday–Friday, 8am-5pm.
• 1+ year of customer service experience.
• 1+ year of home care experience.
• Strong communication and organization skills.
• Comfortable in a busy, fast-moving environment.

Responsabilidades

• Coordinate caregiver schedules, staffing, and client coverage to ensure consistent care.
• Match caregivers with clients based on availability, skills, and care needs.
• Manage referrals and intake documentation to help new clients begin services.
• Communicate with clients, families, and caregivers regarding schedules, care needs, and service updates.
• Address scheduling changes, cancellations, and coverage challenges promptly.
• Maintain accurate client records, scheduling documentation, and incident reports while protecting confidential information.
• Collaborate with care teams and other departments to resolve concerns, coordinate services, and support billing needs.
• Provide compassionate support to clients and families, helping them understand available services and care expectations.
• Participate in a rotating on-call schedule and assist with additional responsibilities as needed.

Conocimientos

Customer service

Home care experience

Communication skills

Organizational skills

Descripción del empleo

MultiCultural Home Care is seeking a Bilingual Russian/English Care Coordinator to join our Lynn team. This full-time role supports caregivers, clients, and families, coordinating schedules and services in a busy home-care setting.

The position requires bilingual Russian/English proficiency and at least 1 year of customer service and home care experience. Onsite work in Lynn, MA, Monday–Friday, 8am–5pm, with rotating on-call. Competitive benefits offered.