Bilingual Call Center Specialist (English/Spanish) - Remote

AnswerHero; United States; Remote; USD 35,000 - 45,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

Accrual-based paid time off (PTO)

Company-provided equipment

Job summary

AnswerHero in the United States is seeking bilingual call handlers to answer inbound calls on behalf of business clients. This role involves taking clear messages, scheduling appointments, and providing excellent client support.

Ideal candidates will be fluent in English and Spanish, have strong telephone manners, and be dedicated to providing a warm experience on every call. The position offers comprehensive training, competitive pay, and flexible remote opportunities.

Qualifications

• Fluency in both English and Spanish (verbal and written).
• Strong empathy, active listening, and professional telephone manners.
• Reliable internet and dedicated workspace to ensure a professional setting.

Responsibilities

• Answer inbound calls promptly and professionally.
• Take accurate, clear messages and relay them to clients.
• Schedule appointments and provide general client support.

Skills

Fluency in both English and Spanish

Strong empathy

Active listening

Professional telephone manners

Attention to detail

Education

High school diploma or equivalent

Job description

AnswerHero in the United States is seeking bilingual call handlers to answer inbound calls on behalf of business clients. This role involves taking clear messages, scheduling appointments, and providing excellent client support.

Ideal candidates will be fluent in English and Spanish, have strong telephone manners, and be dedicated to providing a warm experience on every call. The position offers comprehensive training, competitive pay, and flexible remote opportunities.