Bilingual Customer Care Pro (English/Spanish) – Remote

AnswerHero; United States; À distance; USD 32 000 - 52 000; Plein temps

Avantages offerts par ce poste

Remote-friendly setup

Flexible scheduling

Training provided

Competitive bilingual premium

Résumé du poste

AnswerHero is hiring for a bilingual call-handling role designed for delivering exceptional customer experiences. You will answer inbound calls for partner clients in English and Spanish, take precise messages, and relay information in real time.

A high school diploma is required, with emphasis on empathy, active listening, and professional telephone manners. Remote-friendly setup and flexible scheduling are available, with opportunities to grow within the company and provide meaningful

Qualifications

• Fluency in English and Spanish (verbal and written).
• Empathy and active listening are essential for customer interactions.
• Strong telephone etiquette and clear communication are required.

Responsabilités

• Answer inbound calls promptly and professionally for client companies.
• Provide bilingual support to customers in English and Spanish.
• Take accurate messages and relay information in real time to clients.
• Schedule appointments and offer general client support per client instructions.
• Follow client-specific call-handling instructions with care and consistency.
• Deliver a warm, efficient, and courteous experience on every call.

Connaissances

Bilingual English/Spanish

Empathy

Active listening

Telephone manners

Formation

High school diploma or equivalent

Description du poste

AnswerHero is hiring for a bilingual call-handling role designed for delivering exceptional customer experiences. You will answer inbound calls for partner clients in English and Spanish, take precise messages, and relay information in real time.

A high school diploma is required, with emphasis on empathy, active listening, and professional telephone manners. Remote-friendly setup and flexible scheduling are available, with opportunities to grow within the company and provide meaningful