Bilingual Phone Operator: Remote Customer Care & Growth

Answer Hero, LLC; Tampa (FL); Remote; USD 14,000 - 18,000; Full time

Benefits offered by this job

Thorough Training Provided

Remote-friendly setup

Bilingual premium pay

Room to Grow

Job summary

AnswerHero, LLC is seeking a dedicated Bilingual Phone Operator to be the first voice for our clients’ customers. You will handle inbound calls, relay messages, and schedule appointments with warmth and professionalism from a home or office setup.

Ideal candidates are fluent in English and Spanish, possess strong empathy and listening skills, and can maintain accurate messages while following client guidelines, even during weekend shifts.

Qualifications

• Fluency in English and Spanish (written and spoken).
• High school diploma or equivalent.
• Strong empathy, active listening, and professional telephone manners.

Responsibilities

• Answer inbound calls promptly and professionally on behalf of clients.
• Take accurate messages and relay them to clients in real time.
• Schedule appointments and provide general client support per client instructions.
• Follow client-specific call-handling instructions with care and consistency.

Skills

Bilingual

Empathy

Active listening

Phone etiquette

Education

High school diploma

Job description

AnswerHero, LLC is seeking a dedicated Bilingual Phone Operator to be the first voice for our clients’ customers. You will handle inbound calls, relay messages, and schedule appointments with warmth and professionalism from a home or office setup.

Ideal candidates are fluent in English and Spanish, possess strong empathy and listening skills, and can maintain accurate messages while following client guidelines, even during weekend shifts.