Bilingual Call Center Pro: Remote Support & Growth

Valor Intelligent Processing; Addison (TX); On-site; USD 9,987 - 19,286; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Retirement Savings

Career Growth

Job summary

Valor Intelligent Processing in Addison, Texas, is seeking a passionate Call Center Representative committed to delivering exceptional customer service. You will answer calls, address inquiries, and document interactions in our CRM system.

The ideal candidate must be 18 years or older and possess a high school diploma or GED, with fluency in English and Spanish preferred. Our company offers competitive compensation starting from $7.25 to $14.00 per hour, along with various benefits, including paid time off and health coverage.

Qualifications

• Must be 18 years or older.
• Motivated and dedicated candidates are encouraged to apply.
• Strong communication skills in English and Spanish.

Responsibilities

• Answer inbound calls and respond to customer inquiries.
• Provide accurate information regarding products and services.
• Resolve customer complaints with professionalism and empathy.
• Document all customer interactions in the CRM system.

Skills

Fluent in English and Spanish (spoken and written)

Strong verbal and written communication skills

Ability to multitask and manage time effectively

Basic computer literacy and typing skills

Previous customer service or call center experience

Education

High school diploma or GED

Job description

Valor Intelligent Processing in Addison, Texas, is seeking a passionate Call Center Representative committed to delivering exceptional customer service. You will answer calls, address inquiries, and document interactions in our CRM system.

The ideal candidate must be 18 years or older and possess a high school diploma or GED, with fluency in English and Spanish preferred. Our company offers competitive compensation starting from $7.25 to $14.00 per hour, along with various benefits, including paid time off and health coverage.