Remote Bilingual Call Center Agent (English/Spanish)

Valor Intelligent Processing; Corpus Christi (TX); Remote; USD 23,419 - 26,174; Full time

Benefits offered by this job

Paid Time Off

Health Benefits

Incentives & Rewards

Career Growth Opportunities

Job summary

Valor Intelligent Processing is seeking Bilingual Call Center Representatives in Corpus Christi, Texas. The position requires fluency in English and Spanish to provide exceptional customer service across various industries.

Responsibilities include troubleshooting basic technical issues, handling calls professionally, and maintaining customer confidentiality. Ideal candidates will possess strong communication skills, a customer-first mindset, and the ability to work evenings and weekends.

Competitive compensation is offered, starting at $17.00 - $19.00 per hour, with opportunities for bonuses and benefits.

Qualifications

• Must be fluent in English and Spanish, both spoken and written.
• Strong typing skills (20+ WPM) and data entry experience required.
• Ability to work scheduled shifts, including weekends and holidays.

Responsibilities

• Handle inbound and outbound calls with professionalism and efficiency.
• Listen actively to understand customer needs and provide solutions.
• Use internal systems to manage accounts and process claims.

Skills

Fluent in English and Spanish

Excellent communication skills

Problem-solving abilities

Strong typing skills

Organizational skills

Education

High school diploma or GED

Tools

Microsoft Office Suite

Job description

Valor Intelligent Processing is seeking Bilingual Call Center Representatives in Corpus Christi, Texas. The position requires fluency in English and Spanish to provide exceptional customer service across various industries.

Responsibilities include troubleshooting basic technical issues, handling calls professionally, and maintaining customer confidentiality. Ideal candidates will possess strong communication skills, a customer-first mindset, and the ability to work evenings and weekends.

Competitive compensation is offered, starting at $17.00 - $19.00 per hour, with opportunities for bonuses and benefits.